## 1. Introduction
v2HelpU ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
## 2. Information We Collect
### 2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact details (email, phone, address)
- Payment information for donations
- PAN details for tax exemption certificates
- Volunteer registration information
- Communication preferences
### 2.2 Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent
- Referring website information
## 3. How We Use Your Information
We use collected information to:
- Process donations and issue receipts
- Communicate about our programs and impact
- Manage volunteer registrations
- Respond to inquiries and requests
- Improve our Website and services
- Comply with legal obligations
- Send newsletters (with your consent)
## 4. Information Sharing
We do not sell or rent your personal information. We may share information with:
- Payment processors for donation transactions
- Government authorities for tax compliance
- Service providers who assist our operations
- Legal authorities when required by law
All third parties are required to maintain confidentiality of your information.
## 5. Data Security
We implement appropriate security measures to protect your personal information, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Limited access to personal information
- Regular security audits
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
## 6. Cookies
Our Website uses cookies to:
- Remember your preferences
- Analyze Website traffic
- Improve user experience
You can control cookie settings through your browser. Disabling cookies may affect Website functionality.
## 7. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent where applicable
To exercise these rights, please contact us using the information below.
## 8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.
## 9. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact:
**Data Protection Officer**
- Email: privacy@v2helpu.org
- Phone: +91 12345 67890
- Address: 123 Hope Street, Vijayawada, Andhra Pradesh 520001
Questions?
If you have any questions about privacy policy, please contact us.